Information About Ordering
and Commissioned Work

Dear customer, to make this easy for all of us, I will explain in a few words, how to purchase an art piece of mine.

Please figure out your budget first, then send me an e-mail to rvlom@rvlom.de and let me know. 

I will then suggest all the pieces that I have in your price range.

Small pieces (10cm x 10cm) start at about 180€, there’s no limit in size and price. Please be aware, that my work is very time consuming and delicate. It can sometimes happen, that there’s a wait list, but of course I will let you know, if that’s the case.

If you have a certain spot and you couldn’t find anything that fits in color and size, we can talk about creating a whole new piece for you. I decided though, that I can’t put all that extra work into the small pieces anymore, so custom made pieces start at 1,000€.

Once the decision is made, to order a custom made piece, I need to get photographs of the room/spot, where the piece will be placed and we can start talking about color and size.

Next step, I will draw a rough design.

I hope you understand, that I need to charge a deposit (350€ for smaller pieces - 1,000€ for bigger pieces), before I can send the design to you. The deposit will be included in the final price at the end though.

Shipping cost is always on top, you can decide, if you want to buy insurance. I do not refund for lost or stolen packages. I ship internationally, but learned, that shipping small pieces overseas, doesn’t make sense, financially. But of course, that’s the customers decision in the end.

I also learned, that wiring bigger amounts of money from overseas to Europe, works very well through WISE . Paypal is another option I accept, but that’s quite costly. In the end, it’s the customers decision. All prices are in Euro and measurements are metric, please translate that info into your country’s currency and system.

Please note, some duties, taxes and charges are not included in the item price, or shipping charges. These charges are the buyers responsibility. Please check with your country’s customs office, to determine what these additional costs will be, prior to buying.

Once your payment is cleared, your piece will be shipped. Either through DHL or the very safe and insured way, through TNT/FedEx. You can also have UPS or any other service, pick the package up, that’s possible, if you have a customer account. That way you are completely under control of the shipping yourself.

EN